Refund Policy and Instructions


Refund Policy and Instructions

Description

I Learn Pro major I major course offering platform Formulate and implement relevant course refund policies. If there is a need for refund due to personal factors, the refund procedure should be completed in accordance with the regulations. The platform will complete the refund within 14 days.

Refund Policy and Instructions

If the course is not started due to course cancellation or insufficient number of courses, I Learn Pro will refund the full amount. If you need to apply for a refund due to personal factors, please follow the following regulations:


Course categoryRefund Instructions
Online Course
Full refund within seven days of payment
Non-refundable if more than seven days
Offline CoursesBefore ClassIf you apply for a refund within 0.5 hours after payment, you can get a full refund.
Those who apply for a refund >= 720 hours (30 days) after payment will receive a full refund of the paid fee.
90% of the paid fee will be refunded to those who apply for a refund within < 720 hours after payment
After Class
Courses with total course hours <= 6 hours, no refund after the course starts
For courses whose total course hours are > 6 hours, if the refund time exceeds 1/3 of the total course hours, 70% of the fee can be refunded
If the refund time exceeds 1/3 of the total course hours, no refund will be granted

* Note: If you apply for a refund due to personal factors, in addition to the refund regulations, a refund processing fee of 100 yuan will be deducted.

* Note: I Learn Pro majors I major course offering platform has the right to change and amend the conditions and regulations, subject to the actual announcement.